FAQ

Why choose Codebotz hosting?

Our hosting solution offers key advantages over self-hosting:

Security & Maintenance

• Automated infrastructure management and security updates

• Stable, monitored infrastructure with minimal downtime

• Professional support team handling technical maintenance

Zero Technical Requirements

• No Linux, Node.js, or NPM knowledge needed

• One-click deployment system

• Fully managed environment

Cost-Effective

• No additional VPS or setup costs

• All infrastructure included in subscription

• Predictable monthly pricing

Quality Assurance

• Controlled environment for reliable bug reproduction

• Professional monitoring and issue resolution

• Proven track record of stable hosting

How do backups work?

You can manage backups directly through our Dashboard:

• Create and restore backups with one click

• Limit of 5 backups per bot instance

• Full backup of your bot's data and configuration

• Instant recovery if needed

How secure is my bot's sensitive information?

Your bot token is stored securely in your containerized hosting environment. While our technical infrastructure requires administrative access to these containers for management purposes, we maintain strict security protocols and handle all sensitive information with confidentiality.

Can I get help setting up self-hosting?

Yes, through our Discord ticket system:

Costs & Process

• One-time setup fee required

• Includes system configuration and documentation

• Optimized for our products

Important Notes

• Additional setup fee may apply after major changes (OS upgrades, host migrations)

• Setup assistance covers initial configuration only

• Doesn't include ongoing technical support or troubleshooting

For managed hosting without setup hassles, consider our standard hosting plans.

Is there a limit to how many bots I can host?

You can host all your Codebotz products with one subscription at no extra cost.

Features:

• One price covers all bots

• No per-instance charges

• Includes all purchased products

Note: We reserve the right to adjust pricing for accounts with excessive instance usage.

Is self-hosting more cost-effective?

No, our hosting provides better value:

Cost Comparison

• Our highest plan: 5€/month

• Standard VPS costs: Starting at 5€/month

• Save 33% with quarterly plan

• Unlimited bots per account

Key Advantages

• No additional infrastructure costs

• Multi-bot support at no extra charge

• Time savings from managed hosting

• Includes monitoring and maintenance

• Includes security patches and updates

The per-account pricing model means you can run multiple bots for the same cost.

How profitable is our hosting service?

Our pricing model is sustainably balanced:

• Resource optimization: Discord bots use fewer resources than standard VPS allocations

• Business model: Based on average of 3 bots per user

• Efficient resource allocation allows competitive pricing while maintaining service quality

This transparent approach allows us to offer affordable hosting while sustaining infrastructure and support.

What payment methods are accepted?

We accept:

• Credit/debit cards

• PayPal

Note: As this is a subscription service, only recurring payment methods are supported.

What happens after subscription cancellation or payment failure?

Timeline:

• Immediate: No new instances, management of existing instances restricted

• First 7 days: Instances suspended but preserved

• After resubscription: Instant access restored

• After 7 days: Instances permanently deleted if no resubscription happened in this period

Resubscribing within the 7-day period restores full access with no data loss.